Clinical Coordinator

Clinical Requirements:  2 shifts per week

Administrative Requirements:  16 hours per week

Call Requirements:  1-2 weekends per month for 3 rotating facilities

Job Summary:

The Clinical Coordinator is responsible for creating safe, healthy environments that support the work of the health care team and contribute to patient engagement. The role is influential in creating a professional environment and fostering a culture where interdisciplinary team members are able to contribute to optimal patient outcomes and professional growth. Clinical Coordinators are nursing leaders with 24-hour accountability and responsibility for Surepoint Emergency Center and provide the vital link between the administrative strategic plan and the point of care.

Job Functions per the direction of the Regional Clinical Director:

Financial Management:

  • Create and monitor a budget
  • Analyze and explain budget variance

Human Resource Leadership and Management:

  • Scope of practice
    • Develop role definitions consistent with the scope of practice
    • Implement changes in a role consistent with the scope of practice
    • Oversee and evaluate orientation process
  • Evaluate staffing needs and patterns
    • Assess scheduling needs of facilities
    • Evaluate gap patterns and develop solutions
    • Collaborate with Nurse Managers to fills holes in schedules
    • Fill in for shifts or call schedule when other feasible measures can not be obtained
  • Staff selection
    • Select and hire qualified applicants using individual and team interview techniques
  • Performance Management
    • Conduct evaluations
    • Assist with goal-setting
    • Implement continual performance development
    • Monitor for fitness for duty
    • Initiate corrective actions
    • Perform terminations as necessary
  • Staff Development
    • Facilitate education
    • Ensure competency
    • Promote professional development
    • Facilitate leadership growth
    • Identify and develop staff as part of a succession planning program
  • Staff Retention
    • Assess staff satisfaction
    • Develop and implement strategies to address satisfaction issues
    • Promote retention
    • Develop methods to reward and recognize staff

Performance Improvement:

  • Performance improvement
    • Identify key performance indicators
    • Evaluate performance data
    • Respond to outcome measurement findings
    • Comply with documentation requirements
  • Customer and patient engagement
    • Assess customer and patient satisfaction
    • Develop strategies to address satisfaction issues
    • Documentation complaints and conduct follow-up
  • Patient Safety
    • Monitor and report sentinel events
    • Participate in root cause analysis
    • Promote evidence-based practices
    • Manage incident reporting
  • Maintain survey and regulatory readiness
  • Monitor and promote workplace safety requirements
  • Promote intra/interdepartmental communication


  • Information Technology
    • Understand the effect of IT on patient care and delivery systems to reduce work load
    • Ability to integrate technology into patient care processes
    • Use information systems to support business decisions

Strategic Management:

  • Facilitate change
    • Assess readiness for change
    • Involve staff in change processes
    • Communicate changes
    • Evaluate outcomes
  • Project management
    • Identify roles
    • Establish timelines and milestones
    • Allocate resources
    • Evaluate outcomes
  • Contingency plans
    • Manage internal and external disaster planning and execution
  • Demonstrate written and oral presentation skills
  • Manage meetings effectively
  • Demonstrate negotiation skills
  • Collaborate with other service lines
  • Shared decision-making
    • Support and implement vision statement
    • Facilitate a structure of shared governance
    • Support a just culture
    • Support a culture of innovation

Appropriate Clinical Practice Knowledge

  • Follows all guidelines set forth in the RN job description
  • Follows all guidelines set forth by the Texas Board of Nursing’s Scope of Practice

Relationship Management and Influencing Behaviors:

  • Situation management
    • Identify issues that require immediate attention
    • Apply principles of crisis management to handle situations as necessary
  • Relationship management
  • Manage Conflict
  • Promote team dynamics
  • Mentor and coach staff and colleagues
  • Apply communication principles
  • Influence others
    • Encourage participation in professional action
    • Role model professional behavior
    • Act as a change agent
    • Assist others in developing problem-solving skills
    • Foster a healthy work environment
  • Promote professional development
    • Promote stress management
    • Apply principles of self-awareness
    • Encourage evidence-based practice
    • Apply leadership theory to practice


  • Understand the components of cultural competence as they apply to the workforce
  • Maintain an environment of fair processes to support social justice
  • Capitalize on generational differences to foster highly effective workgroups

Personal and Professional Accountability:

  • Manage personal growth and development through education, career planning, and annual self-assessment and action plans
  • Professional Accountability to include:
  • Practice ethically in a manner that supports nursing standards and scopes of practice
    • Maintain function of the facility in the absence of the Nurse Manager/Regional Clinical Director.
    • Work with Pharmacist in maintaining Pharmacy regulations and compliance with the Texas Board of Pharmacy
    • Work with RSO in maintaining Radiology regulations and compliance with theTexas Board of Medical Radiology
    • Work with Laboratory Technical Consultant to uphold standards set forth by CLIA and COLA
    • Uphold requirements set forth by the State of Texas Department of Health in regards to free-standing Emergency Center practices and regulations
    • Maintain employee files for up-to-date licenses and certifications and holds staff accountable for non-compliance
    • Hold staff accountable for Medtrainer courses requirements
    • Hold staff accountable for job performance and staff meeting attendance
    • Hold staff accountable for non-compliance with regulations set forth by the State of Texas Department of Health, Texas Board of Pharmacy, Texas Board of Medical Radiology, CLIA, and COLA.
    • Holds staff accountable for non-compliance with policies and procedures set forth by Surepoint Emergency Center

Surepoint Medical Centers is a growing freestanding emergency room group with 14 locations in Texas. We offer competitive pay with awesome benefits in a low-key work environment.

If you think you would be an ideal candidate for this position, please apply today.