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FAQs

Q: What should I bring with me to the ER?
A: When deciding to go to an emergency room, it can be tough to think about what to bring with you. For many, this can be a very hectic and stressful situation, and it’s not something you can plan for. However, emergencies can be a bit smoother if you always have the following with you or ready to grab and go:

  • List of current medications
  • Photo ID or driver’s license
  • List of allergies
  • Emergency Contact name and phone number

Q: What happens if I need to be admitted to the hospital?
A: Our medical emergency care services include general medical services, radiology and lab services, cardiac services, and trauma and neurological services. If hospitalization is necessary, we can admit you directly to a local hospital and arrange for private ambulance transportation if needed.

Q: Can I still be seen if I don’t have health insurance?
A: Yes, not having health insurance does not mean you cannot receive care. Regardless of an individual’s ability to pay, Surepoint provides an appropriate medical screening, examination, and stabilization within our capability to determine whether an emergency medical condition exists and whether any necessary stabilizing treatment is required. Learn more here.

Q: What if I need to stay overnight in the emergency room or hospital?
A: At Surepoint Medical Centers, we put you first. Our emergency care team can accommodate situations requiring an overnight stay for observation or further care. We can also transfer you to a local hospital if necessary. We handle the arrangements so you don’t have to.

Q: How is Surepoint ER different from traditional hospital emergency rooms?
A: Like traditional hospital emergency rooms, Surepoint offers emergency services 24/7, every day of the year. But traditional hospital ERs often have long wait times, which can make an already stressful situation even more challenging. With Surepoint ERs, we pride ourselves in little to no wait time so that you can get the care you need fast. Learn more about Surepoint here.