IT Specialist: Job Description
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Position Title: IT Specialist
Department: IT Department
Date Effective: Immediately
Job Type: Full-time
Salary: Fair market price
Benefits Include:
- 401(k)
- Dental Insurance
- Health Insurance
- Paid time off
- Vision Insurance
Schedule: 8-hour shift
Ability to commute/relocate: Mansfield, TX 76063: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Position Responsibilities:
- Manage network servers and technology tools.
- Install and configure software and hardware.
- Set up accounts and workstations.
- Monitor performance and maintain systems according to requirements.
- Troubleshoot issues and outages.
- Ensure security through access controls, backups, and firewalls.
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies.
- Build an internal wiki with technical documentation, manuals, and IT policies.
- Maintaining computer networks and systems including software, VPN routers, and other physical hardware
- Installing and configuring network equipment to update or fix hardware or software issues.
- Monitoring computer systems to improve network performance for computer systems and networks.
- Communicating network issues to other employees and management
- Fixing software and hardware configuration issues for users on demand or from inspection of the system
Essential Skills and Experience:
- BS/BA in Information Technology, Computer Science, or a related discipline; professional certification
- IT: 5 years (Required)
- Proven experience as a System Administrator, Network Administrator, or similar role
- Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Experience with databases, networks (LAN, WAN), and patch management
- Working knowledge of Domains, DNS, and SSLs is required.
- Cisco or Meraki experience is required.
- AWS experience is a plus.
- Experience in Healthcare is a plus.