IT Specialist: Job Description

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Position Title: IT Specialist

Department: IT Department

Date Effective: Immediately

Job Type: Full-time

Salary: Fair market price

Benefits Include:

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Paid time off
  • Vision Insurance

Schedule: 8-hour shift

Ability to commute/relocate: Mansfield, TX 76063: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Position Responsibilities:

  • Manage network servers and technology tools.
  • Install and configure software and hardware.
  • Set up accounts and workstations.
  • Monitor performance and maintain systems according to requirements.
  • Troubleshoot issues and outages.
  • Ensure security through access controls, backups, and firewalls.
  • Upgrade systems with new releases and models
  • Develop expertise to train staff on new technologies.
  • Build an internal wiki with technical documentation, manuals, and IT policies.
  • Maintaining computer networks and systems including software, VPN routers, and other physical hardware
  • Installing and configuring network equipment to update or fix hardware or software issues.
  • Monitoring computer systems to improve network performance for computer systems and networks.
  • Communicating network issues to other employees and management
  • Fixing software and hardware configuration issues for users on demand or from inspection of the system

Essential Skills and Experience:

  • BS/BA in Information Technology, Computer Science, or a related discipline; professional certification
  • IT: 5 years (Required)
  • Proven experience as a System Administrator, Network Administrator, or similar role
  • Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
  • Familiarity with various operating systems and platforms
  • Resourcefulness and problem-solving aptitude
  • Excellent communication skills
  • Experience with databases, networks (LAN, WAN), and patch management
  • Working knowledge of Domains, DNS, and SSLs is required.
  • Cisco or Meraki experience is required.
  • AWS experience is a plus.
  • Experience in Healthcare is a plus.